Email info@curriculum-press.co.uk Phone 01952 271 318

Frequently Asked Questions

Everything you need to know. If you can't find the answer you're looking for, please don't hesitate to contact us.

Resources

My resource hasn’t downloaded. What should I do?

We understand it's frustrating when you can't download a resource you really need.

Firstly, check that the internet browser you are using to access the Curriculum Press website is up-to-date. If you are using an old browser this can sometimes affect resource downloads.

If you're still having trouble please email the details to us at info@curriculum-press.co.uk. Be sure to include the link to the resource and its exact title so that we can help.

If I subscribe, will I get immediate access to resources?

Absolutely. The "Download" button will be unlocked once you have purchased a subscription, allowing immediate access.

Why are some resources free, and some paid?

This is because we like to give you the opportunity to view a range of free samples before you purchase a subscription plan. Free Samples can be viewed here.

How do I extract a .zip resource?

Certain resources may be a compressed (.ZIP) file. This is because the download contains more than one file.

Once you have downloaded the resource, to unzip the file, simply right click on the .zip file that you want to unzip (uncompress) and then click "Extract All". You will then be given the option to choose where you would like the files to be saved (e.g. on your desktop).

If you need any further help, please don't hesitate to contact us.

Do you offer a free trial?

Yes, we may occasionally offer free trial periods. If you create an account, we will keep you up to date when such free trial periods become available.

We reserve the right to withdraw the free trial offer at any time.

How often do you publish new resources on this website?

We publish 15 new Factsheets each year for A Level Biology, Chemistry, Physics, Geography, Media Studies, Psychology, and Sociology. These are published on this website in 3 sets of 5 each year, in September, January, and April.

This means that our resources are of very high relevance to students working on the new specifications.

Can I subscribe to the Biology, Chemistry, and Physics resources as a set and save money?

Yes. There is a discounted rate for purchasing all three. This subscription is called "Complete Science". This subscription is £270.00 per year, saving £90.00 on purchasing the 3 subscriptions individually.

To purchase the Complete Science subscription, you simply need to "upgrade" during the checkout process when subscribing to either the Biology, Chemistry, or Physics resources.

Can my school subscribe to your entire collection of Secondary Resources for all subjects, for a discounted rate?

Yes. There is a discounted rate for purchasing every Secondary Subject. This subscription is called "All Secondary". This subscription is £600.00 per year, saving £160.00 on purchasing the subscriptions separately. This averages the cost at £75.00 per subject.

This is an ideal subscription for your school, as you can split the reduced cost between your individual budgets.

To purchase the All Secondary subscription, you simply need to "upgrade" during the checkout process when subscribing to any subject... e.g. Biology.

Can I purchase a subscription if I don't live in the UK?

Of course, you can purchase a subscription plan and get immediate access to hundreds of resources from anywhere in the world!

This website accepts all major credit and debit cards.

If you would like any further help, please Contact Us.

I have ideas for resources that I feel would benefit this website, who should I contact?

We would love to hear your ideas, please get in touch with us by email at info@curriculum-press.co.uk and we will respond as soon as possible.

Alternatively, you can submit resources to us by clicking here.

Can I share my account with other schools, teachers, friends and family?

No. The resources on this website are site licensed, meaning they can only be used individually or within the purchasing school.

Abuse of this license is not acceptable. Anyone who is deemed to have breached this license may have their account suspended without a refund.

Can I purchase individual resources?

Yes. If individual resources are required, these can be purchased from us at £7.50 GBP per resource* by emailing info@curriculum-press.co.uk.

We do however believe that our subscription plans offer extremely good value for money.

*This excludes the latest Factsheet releases and interactive products*

Subscriptions and Payments

How do I purchase a subscription?

Easy! Whether you're a parent, teacher, or student, the quickest and easiest way to purchase a subscription is through this website.

Simply choose the subscription plan you wish to subscribe to, click "Subscribe" and follow the on-screen instructions.

If you have any problems, please don't hesitate to Contact Us.

How do I pay for a subscription?

This website accepts all major credit and debit cards and is safe and secure.

If you are a school or college and have an account with us, you can request for an invoice to be sent. You can then pay by BACs or Cheque made payable to Curriculum Press Ltd.

How do I redeem a voucher/coupon code?

If you have been given a voucher/coupon code, this can be redeemed during the checkout process. Please enter the code where indicated.

How long is the subscription period?

Subscriptions periods run for 12 months, and are billed annually.

Will my subscription automatically renew?

Yes, subscriptions will automatically renew under the same conditions using the same payment method, unless it is cancelled by you or Curriculum Press.

How can I cancel my subscription?

You may cancel the automatic renewal of your subscription at any time, either; (a) by emailing info@curriculum-press.co.uk; or (b) by completing the contact form on the “Contact” page.

If I cancel my subscription, will I still be able to access resources?

No. If your subscription is cancelled, at the end of the then current billing cycle, you will no longer be able to access the online resources to which you were subscribed.

My school pays for my subscription by invoice, will you invoice us each year?

Yes. Unless your subscription is cancelled, we will continue to bill your school annually.

Please remember to send us a new Purchase Order number each year. Without this, there may be problems with your school arranging payment, which could result in the cancellation of your online subscription.

Can I purchase a subscription on behalf of a business/bookshop/government?

The resources published on this website are site licensed, meaning the resources can be used individually or at a particular site (e.g. at a school).

If you have any specific, individual requirements for the use and/or access to our resources, which fall outside the scope of this license agreement, you should contact us by email on info@curriculum-press.co.uk for an individual quotation.

If you are unsure whether your circumstances violate our terms of use, you should first Contact Us for clarification.

Do subscriptions include VAT?

Yes. All prices displayed are inclusive of VAT (where applicable).

Can you provide a VAT invoice for my order?

VAT invoices are sent by email within 3 working days of your purchase.

If you didn't receive your VAT invoice, please contact us and we will be happy to help you.

Website

The website isn't working correctly on my device, why is this?

We understand it's frustrating when things don't work as they need too.

Firstly, check that the internet browser you are using to access the Curriculum Press website is up-to-date. If you are using an old browser, this can sometimes affect the compatibility of our website.

We would highly recommend Google Chrome for the best internet browsing experience.

If you're still having trouble, please email the details to us at info@curriculum-press.co.uk and we will be happy to help.

Terms and Privacy Policy

I would like to read your Terms and Conditions, where can I find this?
I would like to read your Privacy and Cookies Policy, where can I find this?

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